Privacy Policy
Last Updated: August 2026
At Vorexa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our online store.
1. Information We Collect
When you place an order or contact us, we may collect information such as:
👤 Name
📞 Phone number
📧 Email address
🏠 Shipping and billing address
🛒 Order and purchase information
💳 Payment-related information required to process your order
We may also collect basic information about how you use our website, such as browser type, device information, and pages visited.
2. How We Use Your Information
We may use your information to:
📦 Process and deliver your orders
💳 Process payments and transactions
📞 Contact you regarding your order
🔄 Handle returns, refunds, and customer support
🛍️ Improve our products and shopping experience
🔒 Prevent fraud, misuse, or unauthorized activity
📢 Send promotional information where permitted and where you have agreed to receive it
3. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers, such as payment processors, delivery companies, website providers, or other service providers, when required to process your order or provide our services.
4. Payment Information
Payments may be processed through third-party payment providers. Vorexa does not intentionally store complete payment card details on its own systems. Payment information is handled according to the applicable security practices of the payment provider.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.
You can manage or disable cookies through your browser settings, although some website features may not work properly as a result.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, and comply with applicable legal requirements.
8. Your Privacy Rights
Depending on applicable laws, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact us using the details below.
9. Children's Privacy
Our website is not intended to knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, practices, or legal requirements. Any updates will be posted on this page with a revised Last Updated date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Vorexa
📧 Email: Support@vorexah.com & abwholesale2023@gmail.com
📞 Phone: 0313-9725641
📍 Address: Sheikh Abad Street Number 3, Sheikh Junaidabad, Peshawar, 25000, Pakistan
Thank you for trusting Vorexa.